Designing management control systems that promote organizational learning, spark innovation, encourage creativity, and support knowledge sharing
Organizational learning and knowledge sharing are key to improve coordination, creativity, innovation, and gain competitive advantage. Management Control Systems (MCS) play a significant role in learning and in influencing creative and innovative behaviors - a role that has long been under-estimated.
For example, performance measurement systems (PMS) and Key Performance Indicators (KPIs) orientate learning as well as innovative and intrapreneurial activity. The way budgeting, performance reviews are managed, have major effects on learning dynamics and innovation.
Our goal is to better understand the way management control practices impact organizational learning, knowledge sharing, creativity, innovation, and intrapreneurship and to identify factors that help foster responsible innovation and strategic renewal.
Balancing Control and Flexibility
Investigate how to design MCS that maintain necessary control mechanisms while preserving the flexibility required for creativity and innovation.
Explore the trade-offs between strict performance metrics and open-ended experimentation.
Linking Responsible Performance to Organizational Learning
Examine how socially and environmentally responsible performance metrics can inform and enrich organizational learning processes.
Study how integrating social, environmental, and ethical indicators into MCS affects employee behavior, decision-making, and long-term organizational performance.
Cultural Enablers of Innovation and Knowledge Sharing
Explore how an organization’s culture, values, and leadership interact with MCS to encourage the exchange of ideas and the cultivation of creative mindsets.
Identify best practices for designing MCS that promote trust, psychological safety, and open communication.
Role of Digital Technologies in Fostering Collaboration
Investigate how emerging digital platforms, data analytics, and collaborative tools can be embedded in MCS to enhance knowledge sharing and collective learning.
Assess the impact of technological innovations (e.g., AI-driven analytics) on real-time feedback and continuous improvement.
Measuring Intangible Outcomes
Develop frameworks and methodologies for evaluating intangible outcomes (e.g., learning, innovation capacity, team creativity) within MCS.
Study the challenges of quantifying and communicating these intangible metrics to stakeholders.
Publications in Academic Journals:
Becker, S. & Endenich, C. (2023): Entrepreneurial ecosystems as amplifiers of the Lean Startup philosophy – Management control practices in earliest-stage startups, Contemporary Accounting Research, Vol. 40, No. 1, pp. 624-667.
Casarin, V. (2023): Calculative frames, compromising metrics, and the multiple values of innovation: The case of technology incubation in the UK. Accounting, Organizations and Society, Vol. 111, 101479.
Kunz, J. & Linder, S. (2015). With a View to Make Things Better: Individual Characteristics and Intentions to Engage in Management Innovation. Journal of Management and Governance, 19, pp. 525-556.
Kunz, J. & Linder, S. (2010). The impact of management control systems on knowledge processes – a behavioural perspective. International Journal of Strategic Change Management, 2(1), pp. 54-72.
Linder, S. & Torp, S.S. (2017). Middle Managers' Engagement in Autonomous Strategic Actions: Does it Really Matter How Top Managers Use Budgets? IEEE Transactions on Engineering Management, 64(4), pp. 450-463.
Linder, S., Lyngsie, J., Foss, N.J. & Zahra, S.A. (2015). Wise Choices: How Thoroughness of Opportunity Appraisal, Incentives, and Performance Evaluation Fit Together. IEEE Transactions on Engineering Management, 62(4), pp. 484-494.
Saebi, T., Foss, N.J. & Linder, S. (2019). Social Entrepreneurship Research: Past Achievements and Future Promises. Journal of Management, (15), pp. 70-95. 2024 Journal of Management Scholarly Impact Winner
Publications in the Popular Business Press:
Becker, S.D./Endenich, C./Brown, D. (2023): Three Mechanisms Driving Early-Stage Companies To Follow The Lean Startup Principles, Forbes
Linder, S. (2021). Social entrepreneurship, ESSEC Knowlerdge 17.06.21